A woman in Perth, Australia, was left fuming after being presented with a jaw-dropping bill of $944.30 at a Chinese restaurant. The incident took place at Canton Lane Chinese Restaurant, where Reanna Ho and seven others were dining on a Friday night. Despite ordering only eight dishes, it was the inclusion of a “live lobster” that caused the bill to skyrocket to $615, leaving Ho stunned at the unexpected expense.
The Shocking Revelation
Prior to ordering, Ho was informed that the price of the lobster would be based on its weight and market price. However, upon receiving the bill, she realized that the specifics were not clearly communicated. The lack of transparency regarding the price per kilogram, as well as the additional charges for noodles, left Ho feeling uneasy about the entire dining experience.
A subsequent phone call to the restaurant unveiled that the lobster weighed 4.5 pounds, priced at $120 per pound. This detail had not been explicitly mentioned during the ordering process, leading Ho to question the validity of the exorbitant price tag attached to the crustacean.
Community Outcry
Ho’s outrage resonated with locals, who criticized the restaurant for failing to disclose the true cost of the meal. Many questioned the ethicality of serving a dish worth hundreds of dollars without prior warning to the customer. The sentiment was echoed on social media, with users expressing shock and disbelief at the restaurant’s pricing strategy.
In response, the restaurant’s management acknowledged the miscommunication regarding the lobster’s price and weight but defended their practices. They explained that the removal of the lobster’s head for cooking was a standard procedure, emphasizing the importance of utilizing every part of the animal for culinary purposes. Additionally, they attributed the surge in prices to the festive season and heightened demand from China, denying any intentional deception on their part.
Ho’s experience serves as a cautionary tale for diners, highlighting the importance of clear communication and transparency in restaurant transactions. As customers, it is crucial to inquire about prices and portions before placing an order to avoid any unpleasant surprises at the end of the meal. By fostering open dialogue between patrons and establishments, both parties can ensure a positive dining experience that is both enjoyable and affordable.